UX Research Services
Yzzi Research offers a variety of UX research services. Contact Imani Nichols if you are interested in working together.
Focus Group Moderation
Asking a group of your customers questions about your product, service, company, or ideas.
User Interviewing
Speaking one on one with your customers about their experience with your product or service.
Card Sorting
Moderating sessions with your customers as they suggest information structure for your website or app.
Usability Testing
Overseeing your customers as they interact with your product by completing purposefully-selected tasks.
Survey Research
Creating a survey to collect data from customers.
Journey Mapping
Mapping your customer’s journey and contextualizing your product or service within this journey.
Personas
A semi-fictional representation of your customers and their needs, wants, pain points, and demographic backgrounds.
Contextual Inquiry
Going where your customers are and observing how they behave with your product or service in their natural environments.